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In Their Words… Ben’s Story

Ben's Story

It’s no secret that going through a separation can be an extremely difficult process.

It often sees people turn to their family, friends, and in our case, their family lawyers Brisbane, for the support and guidance they require during this time. We recently spoke to a former client, Ben, who provided some insight into his family law journey and how our team helped him resolve his matter efficiently and effectively.

This is Ben’s story…

I was divorced, but hadn’t done a property settlement. It had been a long road and, to be honest, it had been pretty ugly, and I wasn’t able to get a result with my previous solicitor. I had got to the point where I had spent $80,000 and I still had no result. I was seriously upset about how the whole family law system worked. It felt like no matter what I tried to do, we just couldn’t reach an agreement. I was recommended to Best Wilson Buckley by a friend of mine who gave me the name of one of the legal partners, Amity Anderson.

It’s a big step once you start with one law firm and then jump to another law firm. You’ve poured your heart out to one law firm or solicitor, and then it feels like you need to go and do it all again. But… the minute I made that phone call, I booked in for an initial appointment. I remember walking out of my first appointment with Amity and calling my best mate and saying to him, “I’ve found the place I should have been all along”.

The big thing about a family law firm is that you don’t want to feel like you are just another number. I genuinely felt like whenever I would call or come in, everybody knew who I was. And not just on a surface level. Everybody got to know me and my situation. There was a genuine care about the result being right and fair. It was a bit like a family. As a practice, they cared about their client. It wasn’t just a case of “we’re going to bill heavy, but we’ll get the result”. It was cost-effective, the advice was really smart and it was in the best interests for me. Everybody was working for the client, but I felt like more than just another client.

My matter ended up going to a mediation. It was one of the greatest days of my life. I mean, the morning of the mediation, I was physically sick. Everybody told me beforehand, “don’t worry, it’s going to be okay”, but you never really know. Amity and Kiara were there with me and the support they gave was next level. It’s a hard day. Your whole life is played out in the course of 12 hours’ negotiating and I was absolutely shattered by the end of it. But I was so happy. When I got home, I cracked my 10-year-old bottle of rum because it was all over. The mediation was nowhere near as painful as I thought it was going to be and I think that’s because I had the support of my legal team. The whole time, they were focused, but they also had that personal touch. I felt like I could be honest and they made it a safe space. The advice was always really sound and thorough legal advice, which I could easily understand and adopt.

I do not give recommendations out – it’s just not something I do. But, I have recommended Best Wilson Buckley Family Law to literally anybody I know going through a separation, and I will continue to do so. Generally, you can find something to knock, no matter how good it is… I just don’t. I do not have one issue. The only thing I’m annoyed about is that I didn’t come to Best Wilson Buckley in the first place. If I had, my matter would have been done and dusted 12 months earlier. It’s been outstanding. It’s been painless. And when you’ve been with another law firm, and then you come here… Best Wilson Buckley Family Law is running in Group One, and the other is running in the local comp on a Tuesday.

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