At Best Wilson Buckley, we value you as a client. We know that as family lawyers we are not on anyone’s “bucket list” to meet in life. We know that this can be a stressful experience and we guarantee we will do our best to minimise this stress for you and your family.
Our commitment to you is that:
We will treat you with respect and be friendly and courteous to you at all times. Family law is about relationships and we know the most important relationship is the one we develop with you.
We will provide you with two points of contact with our team at all times, and you will not wait for timely advice and support.
We will not make assumptions or judgements about you or your situation. We will listen to you attentively and ask questions.
We aim to be as flexible as possible with our appointment times. We can meet you after close of business, or before.
We will aim to make you feel as relaxed and as comfortable as possible during your appointment at our office. You will have access to all the comforts our office offers, and the use of WiFi.
We will be proactive in providing you with updates with respect to your matter. If we have not heard from you in some time we will check in with you. We understand that sometimes life gets busy.
We will take the time to explain to you what work is being done and why the work is being done. We have no hesitation in answering your questions and explaining matters to you.
We know that legal fees can get expensive. We will ensure that you are aware of your costs incurred and provide you with estimates along the way. We will always work to minimise your costs. It does not cost you to discuss your costs with us.
Whilst we cannot guarantee that we will “win” your case, or achieve a particular result for you, we do guarantee to work with you to achieve the optimal possible outcome for you and your family.
We are available when you most need it. All of our clients will be able to contact our emergency phone and speak with one of our dedicated family lawyers if an emergency presents itself.
Please feel free to contact us any time using the below form to send us a message, fill the required fields and then click send.