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Our Year in Review 2020

Community

Every family has their traditions. For Best Wilson Buckley Family Law, it’s looking back at the financial year that was and acknowledging the work we have accomplished as a team and the outcomes we achieved for our clients and their families.

Although the COVID-19 pandemic has had a significant impact on each and everyone one of us, it’s more important than ever to sit back and recognise the good that has come out of the last 12 months and to acknowledge the lessons we can learn for the year ahead.

Client outcomes

At the heart of our business lies the clients who have trusted us to guide and advise them through what is often the most challenging period in their lives. The magnitude of responsibility that comes with that is not lost on us – we’re family lawyers, but we’re also quite simply a collective of unique humans that connect with you on a personal level, at a personal time, to guide you on your own path to resolution and your new future.

The positive client outcomes and testimonials we receive like these are the reason we do what we do:

“I cannot thank you enough. My kids are stress free and happy. I could not have possibly done the last two and a half years without you all. Last night … I had the most restful sleep I have had in years.”

“I am truly glad this part is over with and we can hopefully all move forward with our lives in a much better way. I find myself to be very fortunate and will forever be extremely grateful to you for your time, help and patience throughout this whole process.  Without your kindness and expertise I wouldn’t like to think of the position I would find myself in now. Thank you for everything.”

“Separation/Divorce is such a stressful time in anyone’s life, and there had been many occasions where I just wanted to give up. Without [your] genuine support and sincere advice, I would still be in a world of hurt. The outcome was a great and positive one, which benefited not only myself, but also my six year old son – our lives are slowly getting easier each day.”

Supporting our communities

Our North Lakes community grants were offered for the second year in a row to give back and show support for the community that has welcomed us with open arms since we opened our doors in 2018. This year we were proud to support the North Lakes Eels AFL Football Club, the Pine Rivers Pony Club, and Mimi’s House.

We celebrated our tenth year as a business in 2019 and, to give back, we raised funds for the Granite Belt Drought Assist and Thulimbah State School. We also sponsored a handful of other incredibly worthy community organisations and events including the Toowoomba Hospital Foundation and Children’s Hospital Foundation, Moreton Kids Festival, the University of Southern Queensland, and the Women’s Health Expo. Finally, let’s not forget the eight incredibly dedicated (or crazy!) team members who scaled the 1040 steps/55 flights of stairs at the River to Rooftop event in support of Women’s Legal Service!

Local truly is lovely and we feel incredibly fortunate to be able to support those families and communities that continue to support us.

Recognising success

We continued to recognise our team members who went above and beyond to provide support for their colleagues and clients through our quarterly staff awards.

As a team, we were named as finalists in the Toowoomba Business Excellence Awards in the “Employer of Choice” and “Banking, Finance, and Legal” categories.

Our Kara Best was recognised as a finalist in the 2019 Lawyers Weekly Women in Law Awards under the “Partner of the Year” category. As if that wasn’t impressive enough, she was also named on the Women Lawyers Association of Queensland “Inspo List” for 2020, in addition to being recognised across three categories in the Doyle’s Guide family law listings for 2020.

We also celebrated the success of our Lynn Armstrong who was promoted to Special Counsel, Alecia Featherstone who was promoted to Senior Associate, Carla Franchina and John Patterson on their promotion to Associate, and Max Sutton, Kiara Greenway, and Samantha Chai on their promotion to Solicitor.

We’re also excited about the future generation of family lawyers within our ranks, including our Courtney Brown who graduated with a Bachelor of Laws (Honours) in December and received her Diploma of Practical Legal Training in June.

Connecting in a time of disconnect

Finally, it would be remiss not to acknowledge the impact that COVID-19 had on our team, our clients, and our wider communities. Although we were physically isolated, we quickly learned that it had never been more important to connect – with each other and, more importantly, with our clients.

We embraced new technology head on and, as cliché as it is, came out stronger than ever. By adopting new videoconferencing platforms and introducing software to streamline existing processes, we were able to connect with clients and each other and will continue to do so even in the absence of a global pandemic. We’ve always been proud to support those in our rural communities, and now we can extend our reach even further to help more families as they face the uncertainty their family law journey brings.

We continued to be present and responsive to the trying times brought about by COVID-19, providing timely advice for those that needed it. Our team of expert family lawyers produced handfuls of resources to answer those burning questions about the impact of COVID-19 on family law matters.

Although 2020 won’t be labelled as the year where everything fell perfectly into place, for us it will be remembered as the year where everyone came together to support each other and their community, where we continued to achieve optimal outcomes for our clients, and where we faced challenges head on and took away valuable lessons that will shape the way we practise family law for many years to come.

Rain, hail, shine, or global pandemic, we will always strive to change the way family law is practised – by honouring what it is that you have worked so hard to build for your family without compromising that through unnecessary conflict. To us, there is nothing more important to get right.

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