Client Feedback

As a 42 year old man who wanted nothing more than to see his kids, courts and the family law process was a new and daunting experience.

I walked into John Patterson's office at BWB in Ipswich, with only the perception of what lawyers are like on TV and bad stories you hear from divorced men and women in crib rooms and offices.

After 3 years and a positive result, John and Courtney have changed my belief in what Lawyers and the legal process is really like.

John was the ultimate professional who helped me see the big picture and always had a plan and belief that we would get a good result, even when I doubted if it was worth it.

He was empathetic, honest, and ultimately, I walked away from every meeting and court with a sense that John was doing what's best for me and my kids.

He explained everything in layman's terms, he made time for me (even after hrs) there were no surprises, no unexpected costs, nothing that he didn't plan for or have an answer too.

I trust John, He is a good man, He knows more about the details of my divorce, ex-wife, kids and my life than most of my friends and family.

I can only compare this process to trying to fix a car without any mechanical expertise, yes, you can have a go yourself and read the car manual, google it, get friends advice, watch YouTube videos and spend lots of time and effort yourself and most cases make things worse or half do the job and give up, or you get a qualified mechanic to get it fixed correctly, quickly and with less stress.

If you're in the position that you need to go through family law and courts, I wouldn't want anyone else but John representing me.

Thank you very much Kara for the successful and timely resolution of my family law matter. From our first meeting I found you sympathetic, supportive and kind. At the same time, you clearly outlined the possible outcomes for my case and gave me realistic expectations. On the day the court orders were finally signed and lodged, you negotiated hard for resolution, despite the last-minute obstacles thrown your way by my ex-partner.

I can thoroughly recommend Kara and her team to navigate you through your family law matter.

Kiara and the team at BWB have been nothing short of amazing to deal with. For me the experience of dealing with a property settlement after divorce is something that I never wanted to have to go through, nor wish upon anyone else for that matter. However, in times where emotions are high, I would highly recommend getting help from the team at BWB, and having them provide you with the correct advice using their level heads. Navigating through any legal matters requires so much time and effort, so in my opinion, this is best left to the professionals. Kiara has been prompt and professional, yet at the same time understanding, and not at all bias in dealing with my personal matter which I was concerned about being a male. In fact I am glad that after researching law firms in Ipswich that I chose BWB and meet Kiara. So a big thank you Kiara, and it has been a pleasure in an unpleasant time dealing with you and I hope that anyone reading this testimonial will engage you to assist in their future family law matters. Thank you.

You don’t know how much I appreciate the care you have shown my situation. I feel very lucky to have met you… Thank you so much for helping me move forward with my life.

Thank you so much, I appreciate you going to this effort. You don’t know what a difference you are making to my life right now – I will always remember your kindness.

Thanks Carla. Can’t imagine how we could have been luckier in our representation than with yourself. Amazing work and result for our family.

I would like to express my profound appreciation and compliment to Carla Franchina for the excellent service she provided upon my unexpected separation. I have always been pleased with the service I have received from your team, however Carla’s professionalism, compassionate nature, and ability to get to the bottom of difficult situations promptly exceeded my expectations. Separation/divorce is such a stressful time in anyone’s life, and there had been many occasions where I just wanted to give up. Without Carla’s genuine support and sincere advice I would still be in a world of hurt. The outcome was a great and positive one, which benefited not only myself but also my son. Our lives are slowly getting easier each day. Carla went above and beyond with her continuous guidance through a very difficult time in my life. Her wide range of expertise was indispensable and I cannot thank her enough. I would not hesitate to recommend Carla to anyone in need of a great lawyer.

Thanks Alecia, I appreciate all the help you have given me. Thank you from the bottom of my heart.

It still feels unbelievable that we’re now able to move on with our lives and start fresh. This will be our best Christmas ever. Thank you very much for all of your support, advice and help… Everyone in your office is extremely lovely.

The letter is perfect. I can’t thank you enough. This letter honestly means the world to me and I appreciate your time in putting this together for me.

Thank you so much for the invaluable assistance both yourself and Samantha Chai have shown me. Your patience and guidance is appreciated and valued

I wanted to thank you for all your help throughout this journey. As stressful as the process was, you made it a lot easier to deal with. I really appreciate the help and support you have given me.

Your care, compassion, and attention to detail make it an easy choice [for you to be my family lawyer]. Thank you.

Neal, I can’t thank you enough for your professional services and support over the last two years … I seriously don’t know what I would have done without you and I will be forever grateful.

Thank you for your prompt reply. I very much appreciated your sincerity, directness, and the scope of your knowledge. It has sorted out a great deal in our lives and made me and my son aware of so many vital pieces of information. I will pass on the information. Thank you once again for your guidance

I truly am so grateful to you and everything you have done over the past year and a half. It has been a rollercoaster, however the compassion you show in your role gives family law practitioners a really great name. I think you know just how much it means to me and my family – which is what makes you great.

Thank you so much … I’m so happy with the outcome … I can’t thank you enough. I’m so thankful I had you on my side.

So much is amazing… including you! The best end to a year and new start for the new one coming. Thank you.

Thank you again Amity for the professional expertise and amazing prompt, efficient service that you and the Best Wilson Buckley Ipswich team provided to myself during this time.

I can’t speak highly enough of Amity and Kiara – they have been fantastic throughout the whole process.

“I thank both [Kara and Carla] for your assistance earlier today – it was an absolute pleasure negotiating in a collaborative manner.”

“Congratulations on the brilliant preparation of material … Too often practitioners are reprimanded for sloppy preparation, but this case is deserving of congratulations especially in circumstances where the other side was not engaging.”

“Thank you for all your work Kara, I feel certain the resolution would not have been as clear without your help. The last two and a half years have been huge, and I am very grateful for all of the practical advice and support you provided. I have the highest regard for you and wish you well for the journey. Thank you again, and my thanks to all your team, especially Tammy Wright.”

I am very pleased with what has been sent to the other side and the information you have provided to my with regard to my queries. I appreciate the firm working hard this week to get these issues sorted by the close of business Friday as requested by me. Thank you so much for your work and continued support. I really appreciate everything that Best Wilson Buckley is doing.

I would like to thank BWB Family Law for their support and kindness as I felt they shared my burden. I am taking some positives away from this experience and in spite of circumstances we have managed to maintain a sense of humour and enjoy a few laughs along the way as well.

Thank you to BWB Family Law for all that you have done for me over the past couple of years, this has been a drawn out process to which you have all been very patient and shown me great compassion and professionalism throughout.

I will not hesitate to recommend you to any future potential clients.

We got treated like real people.

BWB Family Law you're my hero's. I think you're great. And you put up with me.

I have to say thank you so much for your help and support with my matters over the past year or so and I'm so glad you were recommended to me right from the start.

I'd just like to thank your office again for their assistance in finalizing a family matter with my ex-husband. I hope to not need your services again but if I do I would have no hesitation in contacting you, or of recommending you to any friends who may need similar services.

Thanks guys for all your help with the DVO, it’s a great outcome and now I can move forward feeling a little more safe.

I just wanted to say thanks for last week. I greatly appreciated your support on both a professional and personal level, and it made the day as calm, reassuring and positive as it could be for me…now I can focus on enjoying my time with Aaron and making the most of what we have.

Over the last few months, having the support of yourself as someone whose intelligence and professional acumen I admire has helped me to realise the reality of my situation as being unwinable. gradually I have learnt to let go of the principle - especially when dealing with an adversary who has none.

This latest obstacle has shown me how far i have come - and that is in no small part due to the backing I have had from you.

BWB Family Law you are a credit to the profession you represent, & the wonderful environment in the office that you have fostered. I am so glad to know you, to be counted as a friend, to have grown to the person I am through the adversity. How can I thank you? - I can't adequately, but know you are appreciated & loved for the person you stand to be (& are), the ethics you stand & fight for.

I recommend you to anyone looking for legal representation (Family Law), or thinking of it. It is the least I can do in return, but you absolutely deserve my unreserved loyalty.”

What a journey we have done, & I thank you for your wonderful representation of knowledge, energy, humility, care & steadfastness, your personal approach & inclusion, particularly when I had lost hope & despaired. You kept me strong when I thought there was no future, no purpose, no hope for me, when Ian & even the law made my journey so much harder.............. I love you for your kindness & solidarity when I was beating you up! Thank you for being centred & available when. I crumbled. I am so glad of the association, though not the reason for it! Friends I have made, & I realise the process can be done with humility & love, even though the court system is not in our league of compassionate consideration & making others accountable, getting a deserved prompt result!